Privacy Policy

Last Updated: 8/23/2026

1. Introduction

APPINE L.L.C-FZ ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

2. The Data We Collect About You

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data includes first name, last name, username or similar identifier, title.
• Contact Data includes billing address, delivery address, email address and telephone numbers.
• Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data includes information about how you use our website, products and services.
• Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal obligation.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

5. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

6. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Right to withdraw consent.

7. UAE Data Protection Laws

This Privacy Policy is designed to comply with the data protection laws of the United Arab Emirates, including Federal Decree-Law No. (45) of 2021 regarding the Protection of Personal Data (PDPL) and any applicable regulations issued by the UAE Data Office. As a UAE-based company, we are committed to adhering to these regulations and protecting your data in accordance with UAE law.

8. GDPR (EEA and UK)

Where we process the personal data of individuals located in the European Economic Area or the United Kingdom, we do so in accordance with the EU General Data Protection Regulation (Regulation (EU) 2016/679) and the UK GDPR. In relation to that processing, APPINE L.L.C-FZ acts as the data controller.

8.1 Lawful bases for processing

We rely on the following lawful bases:

• Legitimate interests — responding to enquiries you send us, operating and securing this website, and understanding in aggregate how it is used, where those interests are not overridden by your rights.
• Performance of a contract — where you engage us for services, or ask us to take steps prior to entering into a contract.
• Consent — for optional analytics and any marketing communications. You may withdraw consent at any time, without affecting processing carried out before withdrawal.
• Legal obligation — where we must retain records to satisfy tax, accounting or regulatory requirements.

8.2 Your rights under the GDPR

In addition to the rights set out in section 6, if you are in the EEA or the UK you have the right to lodge a complaint with your local supervisory authority. We would ask that you contact us first so that we have the opportunity to resolve the matter.

We respond to rights requests within one month, as required by the GDPR. We do not charge a fee for exercising your rights, and we do not use your personal data for automated decision-making or profiling that produces legal or similarly significant effects.

8.3 International transfers

We are established in the United Arab Emirates, which has not been the subject of an adequacy decision by the European Commission. Where personal data is transferred from the EEA or the UK to us, or to our sub-processors, that transfer is made under appropriate safeguards — ordinarily the European Commission's Standard Contractual Clauses, together with the UK International Data Transfer Addendum where the UK GDPR applies — supported by a transfer risk assessment and additional technical and organisational measures. Where a client requires it, personal data can be kept within the EEA or inside the client's own cloud account. You may request a copy of the safeguards we rely on by contacting us.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this privacy policy.

10. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

APPINE L.L.C-FZ
Email: intro@appine.io
Address: Business Center 1, M Floor, The Meydan Hotel, Nad AlSheba, Dubai, U.A.E.